Deskripsi Pekerjaan
Are you a vibrant professional with a passion for customer excellence? Chemarome Indonesia, a dynamic and modern international company with a proud European heritage, is looking for a talented Frontliner to join our team in Makassar. We pride ourselves on innovation, high-quality standards, and a welcoming work environment that fosters professional growth.
As the first point of contact for our clients, you will play a pivotal role in maintaining our reputation for world-class service. We are seeking an individual who is not only detail-oriented but also capable of delivering an exceptional experience that reflects our global standards. If you are ready to kickstart your career with a forward-thinking international organization, we want to hear from you.
Tanggung Jawab
- Serve as the primary point of contact for all walk-in clients and visitors, ensuring a warm and professional welcome.
- Manage front-office operations, including call routing, correspondence handling, and administrative support.
- Provide accurate information regarding company products and services to customers.
- Maintain a neat, organized, and inviting front office environment at all times.
- Handle customer inquiries and resolve issues with a focus on satisfaction and brand loyalty.
- Coordinate with internal departments to ensure seamless client experiences.
- Prepare periodic reports on visitor traffic and front-desk activities.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or equivalent; Diploma or Bachelor's degree is a plus.
- Previous experience in customer service, hospitality, or receptionist roles is preferred.
- Excellent verbal and written communication skills in Indonesian; English proficiency is highly regarded.
- Professional, well-groomed appearance with a positive, proactive attitude.
- Strong computer literacy, including proficiency in Microsoft Office Suite.
- Ability to multitask, prioritize tasks, and work effectively under pressure.
- Strong interpersonal skills and a genuine interest in delivering superior service.