Deskripsi Pekerjaan
Are you looking to launch your career in the financial services sector? Global Digital Niaga is seeking motivated individuals to join our Frontliner Bootcamp in Sukatani. This program is designed to transform enthusiastic talent into professional front-line representatives who are ready to deliver excellence in customer service and operational support.
As a participant in this bootcamp, you will undergo intensive training that combines theoretical knowledge with hands-on experience in financial services. You will learn the nuances of banking operations, customer relationship management, and effective communication strategies. This is a unique opportunity to gain industry-standard skills while working for one of the most innovative digital-first companies in the region.
We are looking for individuals who are energetic, service-oriented, and ready to make a significant impact on our daily operations. If you are passionate about helping customers and interested in the future of digital finance, apply today to secure your spot in our upcoming cohort.
Tanggung Jawab
- Participate in all training sessions, workshops, and coaching modules provided during the bootcamp.
- Develop a deep understanding of company products, services, and operational policies.
- Deliver exceptional customer service while interacting with clients in a professional, empathetic manner.
- Handle administrative tasks, documentation, and data entry accurately and efficiently.
- Collaborate with internal teams to ensure smooth service delivery and resolve customer inquiries promptly.
- Adhere to all banking and financial regulations, compliance protocols, and security standards.
- Maintain a professional image and represent the Global Digital Niaga brand with integrity at all times.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or Bachelor's Degree in any field.
- Fresh graduates are highly encouraged to apply.
- Strong interpersonal and communication skills, both verbal and written.
- Customer-centric mindset with a friendly and approachable personality.
- Proficiency in basic computer applications (Microsoft Office, email, and digital tools).
- Ability to work in a fast-paced environment and maintain attention to detail.
- Willingness to learn and adapt to new technologies and financial systems.
- Residing in or willing to commute to the Sukatani area.