Deskripsi Pekerjaan
Are you a tech enthusiast with a passion for customer service? Imecon Teknindo is seeking a motivated and energetic Frontliner Gadget to join our retail team in Bandung. As the first point of contact for our customers, you will play a pivotal role in delivering an exceptional shopping experience, showcasing the latest gadget technology, and driving store performance.
In this role, you will act as a brand ambassador, helping customers navigate our product range, providing technical insights, and ensuring our store environment remains professional and welcoming. We are looking for an individual who thrives in a fast-paced retail environment and is eager to grow their career within the consumer electronics industry.
Tanggung Jawab
- Greet and assist customers with a friendly and professional demeanor.
- Provide expert advice on the latest gadget specifications and product features.
- Manage the display area to ensure products are clean, organized, and properly labeled.
- Process sales transactions accurately using the POS system.
- Handle customer inquiries, complaints, and service requests with efficiency.
- Stay updated with the latest mobile technology trends and competitor offerings.
- Collaborate with the store team to achieve daily and monthly sales targets.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or equivalent.
- Previous experience in retail, particularly in gadget or electronics, is preferred.
- Strong communication and interpersonal skills.
- Excellent knowledge of mobile phones, tablets, and general consumer electronics.
- Ability to work in a shifting schedule, including weekends and public holidays.
- Highly organized, disciplined, and target-oriented.
- Fluent in Bahasa Indonesia; basic English proficiency is a plus.