Deskripsi Pekerjaan
Are you a highly organized professional with a passion for hospitality? Elmina Villa, a premier luxury villa resort in the heart of Bali, is looking for a dedicated General Administration Officer to join our dynamic team. This role is perfect for someone who thrives in a fast-paced, high-end environment and is committed to delivering operational excellence.
As our General Administration Officer, you will serve as the backbone of our daily operations, ensuring that both our internal team and our guests experience seamless service. We pride ourselves on fostering a collaborative culture that values professional growth, individual well-being, and a healthy work-life balance. Beyond the salary package, you will enjoy exclusive villa discounts and the opportunity to grow your career within the prestigious hospitality sector in Bali.
Tanggung Jawab
- Oversee day-to-day administrative operations to ensure the villa runs efficiently.
- Manage guest inquiries, bookings, and check-in/check-out documentation with professionalism.
- Coordinate with housekeeping, maintenance, and kitchen staff to ensure high standards are maintained.
- Handle procurement and maintain inventory levels for villa supplies.
- Prepare weekly reports regarding occupancy, expenses, and operational status for management.
- Maintain organized filing systems for both physical and digital records.
- Support the management team in ad-hoc administrative projects and guest relations initiatives.
Kualifikasi
- Minimum High School diploma; Diploma in Hospitality or Business Administration is a plus.
- Proven experience in administration, office management, or front-office hospitality roles.
- Strong proficiency in Microsoft Office Suite (Word, Excel) and basic bookkeeping software.
- Excellent command of Indonesian and English, both written and verbal.
- Exceptional attention to detail and ability to multitask in a busy environment.
- Professional, proactive attitude with excellent interpersonal skills.
- Willingness to work in a luxury villa environment with flexible scheduling.