Deskripsi Pekerjaan
Join our prestigious client COPPER MANSION SDN. BHD. as a General Manager (F&B GM) and lead their dynamic hospitality team to excellence. This pivotal role requires a visionary leader with a passion for exceptional guest experiences and operational excellence. You'll oversee daily F&B operations, drive revenue growth, and cultivate a high-performance culture while maintaining the highest standards of quality and service. This is your opportunity to shape the future of a thriving establishment in Sungai Long's vibrant hospitality scene.
Tanggung Jawab
- Strategic leadership of F&B operations including menu development, inventory management, and cost control
- Team management, training, and performance optimization for all front-of-house and back-of-house staff
- Customer experience enhancement through service standard implementation and feedback systems
- Financial oversight including budget preparation, P&L management, and KPI monitoring
- Marketing initiatives development to drive customer acquisition and brand loyalty
- Compliance with health, safety, and regulatory standards
- Stakeholder relationship management with suppliers, partners, and corporate clients
- Crisis management and problem resolution for operational challenges
Kualifikasi
- Bachelor's degree in Hospitality Management, Business Administration, or equivalent
- Minimum 5+ years progressive F&B management experience with team leadership
- Proven track record in revenue generation and cost optimization
- Strong financial acumen with budget management experience
- Excellent communication and interpersonal skills
- Knowledge of Malaysian hospitality regulations and food safety standards
- Proficiency in F&B management systems and MS Office Suite
- Ability to thrive in fast-paced environments with multitasking capabilities