Deskripsi Pekerjaan
We are currently seeking dynamic, experienced, and passionate hospitality leaders to join our premium resort property in Lampung. As we strive to elevate our guest experience and operational excellence, we are opening strategic leadership positions for a General Manager, Operations Manager, and Sales Manager.
You will play a pivotal role in fostering a service-driven culture, optimizing property performance, and maintaining strong, long-term partnerships with property owners and executive stakeholders. This is an excellent opportunity for hospitality professionals to showcase their expertise in a fast-paced and rewarding environment.
Tanggung Jawab
- Develop and execute annual business plans, marketing strategies, and operational budgets.
- Foster a guest-centric culture that prioritizes high-quality service and continuous improvement.
- Oversee daily hotel operations, ensuring all departments meet standard operating procedures (SOPs).
- Drive revenue growth through innovative sales strategies, corporate partnerships, and digital marketing initiatives.
- Maintain effective communication and transparent reporting with property owners and top management.
- Ensure compliance with health, safety, and security regulations throughout the resort.
- Mentor and coach the department heads to maximize staff productivity and engagement.
Kualifikasi
- Bachelor’s degree in Hotel Management, Hospitality, or a related field.
- Minimum 5-10 years of experience in the hospitality industry, with at least 3 years in a similar management role.
- Strong leadership skills with the ability to manage diverse teams in a resort setting.
- Excellent analytical skills for financial reporting, budgeting, and performance tracking.
- Fluent in Indonesian and English, both written and verbal.
- Demonstrated ability to drive revenue and manage room inventory effectively.
- Strong interpersonal skills with a proven track record in stakeholder management.