Deskripsi Pekerjaan
Are you a vibrant, organized, and people-oriented professional looking to make an impact? PT Rockstar Sports School is seeking a dedicated Greeter Administrator to join our team in Surabaya. In this role, you are the heartbeat of our academy, serving as the first point of contact for our athletes, parents, and visitors.
We are looking for someone who can balance high-level front-desk hospitality with meticulous administrative support. You will ensure that our facility operations run seamlessly, maintaining a welcoming environment that reflects our commitment to excellence in sports education. If you are passionate about customer service and thrive in a fast-paced environment, we want to hear from you!
Tanggung Jawab
- Warmly welcome all students, parents, and guests, ensuring a positive first impression.
- Manage daily front-desk inquiries via phone, email, and in-person walk-ins.
- Oversee administrative registration processes, including database updates and student record management.
- Coordinate facility scheduling and assist with class enrollment logistics.
- Maintain a clean, organized, and inviting lobby and reception area.
- Handle incoming payments and issue receipts with high attention to detail.
- Collaborate with the coaching staff to ensure operational efficiency during peak academy hours.
Kualifikasi
- Minimum Diploma degree in Administration, Hospitality, or a related field.
- Proven experience in front-office, customer service, or administrative roles.
- Exceptional verbal and written communication skills in both Indonesian and English.
- Proficiency in MS Office Suite (Word, Excel) and basic database management software.
- Strong organizational skills with the ability to multitask effectively under pressure.
- A proactive attitude with a genuine passion for sports and youth development.
- Ability to work professionally in a fast-paced team environment.