Deskripsi Pekerjaan
Bali Property Constructions is looking for a confident and professional Guest Relation Officer to join our team in Ubud. In this dynamic role, you will serve as the bridge between our property owners and the management team. Your primary focus will be handling owner communications, ensuring that inquiries are resolved with the highest level of professionalism and care. We are seeking a detail-oriented individual who can support our property listings, coordinate appointments for viewings, and maintain accurate data across our systems.
As a Guest Relation Officer, you will play a vital role in enhancing the experience of our property owners. You will assist in the day-to-day administration of the office, support marketing efforts by ensuring listing data is up-to-date, and collaborate with various departments to ensure smooth operations. If you are a proactive professional with excellent communication skills and a passion for the real estate industry, this is an excellent opportunity to advance your career in a leading property management company in Bali.
Tanggung Jawab
- Act as the primary point of contact for property owners, handling inquiries and communications professionally and promptly.
- Manage and update property listings in internal databases and online portals to ensure accuracy and relevance.
- Coordinate and schedule property viewings and appointments for potential buyers and investors.
- Maintain accurate records of owner communications and property statuses.
- Assist in marketing efforts by preparing property descriptions and marketing materials.
- Collaborate with the maintenance team to ensure properties are in pristine condition for viewing.
- Provide exceptional customer service to ensure high levels of owner satisfaction.
Kualifikasi
- Proven experience in a customer service, hospitality, or real estate administration role.
- Excellent verbal and written communication skills in English and Bahasa Indonesia.
- Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite and property management software (CRM).
- Professional appearance and demeanor with a confident and approachable personality.
- Ability to work independently with minimal supervision.
- Valid driving license is a plus.