Deskripsi Pekerjaan
Join our prestigious fine dining establishment in the heart of Bonifacio Global City, where exceptional service meets culinary excellence. As a Guest Relations and Front of House Receptionist, you will be the first point of contact for our discerning clientele, setting the tone for an unforgettable dining experience. Your role is pivotal in creating a welcoming and sophisticated atmosphere, ensuring every guest receives personalized attention and seamless service. If you possess a passion for hospitality, an eye for detail, and the ability to thrive in a fast-paced environment, we invite you to be part of our team. This is an opportunity to represent a brand that values excellence and to grow within a dynamic industry.
Tanggung Jawab
- Warmly greet and seat guests in a professional and courteous manner
- Manage reservations and maintain an organized seating chart
- Answer phone calls and handle inquiries with exceptional communication skills
- Coordinate with the back of house to ensure smooth service flow
- Address guest concerns and resolve issues promptly and effectively
- Assist in maintaining a clean and elegant front of house environment
- Upsell and promote special offerings and events
Kualifikasi
- Previous experience in a fine dining or high-end hospitality environment
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Professional appearance and demeanor
- Ability to work under pressure and remain calm during busy periods
- Knowledge of fine dining etiquette and service standards
- Flexibility to work evenings, weekends, and holidays as required