Deskripsi Pekerjaan
Join one of Malaysia's most exciting luxury hospitality destinations as a Guest Services & Admin Assistant at A Little Farm On The Hill! This premier establishment offers an unparalleled environment for career development in premium hospitality services. You'll be at the heart of our guest experience, ensuring every interaction reflects our commitment to excellence and attention to detail.
As a key member of our front-of-house team, you'll manage guest interactions, coordinate administrative operations, and contribute to the seamless delivery of our luxury dining experiences. This role combines dynamic guest engagement with essential administrative support, providing a comprehensive foundation for growth in the hospitality industry. We offer competitive compensation and a supportive culture that values professional development and innovation.
If you're passionate about creating memorable guest experiences while excelling in organizational tasks, this position offers the perfect blend of challenge and opportunity to elevate your hospitality career.
Tanggung Jawab
- Deliver exceptional guest services with a warm, professional demeanor
- Manage front desk operations including reservations, check-ins/check-outs, and inquiries
- Handle administrative tasks such as correspondence filing, scheduling, and data management
- Coordinate with kitchen and service teams to ensure seamless guest experiences
- Maintain accurate records of guest feedback and operational metrics
- Assist in event coordination and venue preparation activities
- Manage office supplies inventory and equipment maintenance schedules
Kualifikasi
- Minimum 1-2 years in customer service or administrative support role
- Proven experience in hospitality or luxury service environments preferred
- Exceptional communication and interpersonal skills
- Proficiency in office software (MS Office Suite)
- Strong organizational abilities with attention to detail
- Ability to multitask effectively in fast-paced settings
- Positive attitude and problem-solving mindset
- High school diploma or equivalent qualification