Deskripsi Pekerjaan
Join BRWN Coffee as our Head Barista and become the driving force behind our passion for exceptional coffee! We're seeking a dedicated coffee enthusiast to lead our team in crafting memorable experiences for every customer. In this pivotal role, you'll shape our coffee culture while mentoring baristas, optimizing operations, and maintaining the highest standards of quality and service. This is your opportunity to combine your love for coffee with leadership skills in a dynamic environment that values innovation and teamwork. BRWN Coffee offers competitive compensation, professional growth opportunities, and the chance to build something extraordinary alongside fellow coffee aficionados. If you're ready to elevate your career and contribute to Jakarta's thriving coffee scene, we want to hear from you!
Tanggung Jawab
- Lead daily coffee shop operations and ensure exceptional customer service standards
- Train, mentor, and supervise baristas to develop their coffee expertise
- Design, implement, and refine coffee menus and brewing techniques
- Manage inventory, procurement, and cost control for coffee supplies
- Uphold strict hygiene and safety protocols in all areas
- Drive customer engagement through personalized coffee recommendations
- Collaborate with management on marketing initiatives and community events
- Monitor performance metrics and implement continuous improvements
Kualifikasi
- Minimum 3 years of barista experience with 1+ years in leadership role
- Expert knowledge of coffee brewing methods, bean origins, and flavor profiles
- Proven ability to train staff and foster a positive team culture
- Strong problem-solving skills in fast-paced service environments
- Excellent communication and customer relationship management abilities
- Basic understanding of inventory management and cost control systems
- Passion for coffee trends and commitment to quality excellence
- Flexible availability including weekends and holidays