Deskripsi Pekerjaan
Join Nexus Global Operator (NGO), a groundbreaking joint venture between PayNet and NETS, as we pioneer the future of financial infrastructure across Malaysia and beyond. As the Nexus Technical Operator, we're revolutionizing payment ecosystems and driving digital transformation in the NGO sector. This pivotal Head of Business Operations role offers a unique opportunity to shape strategic initiatives, optimize operational frameworks, and lead high-impact projects that will redefine industry standards. You'll be at the forefront of innovation, collaborating with cross-functional teams to deliver scalable solutions that enhance financial inclusion and operational efficiency. If you're a visionary leader passionate about leveraging technology for social good and driving organizational excellence, this is your chance to make a tangible difference in Southeast Asia's dynamic NGO landscape.
Tanggung Jawab
- Develop and execute comprehensive business strategies aligned with NGO objectives and regulatory requirements
- Oversee end-to-end operational processes, ensuring efficiency, scalability, and compliance with international standards
- Lead cross-functional teams in implementing process improvements and cost optimization initiatives
- Drive stakeholder engagement and partnership development with financial institutions, government bodies, and community organizations
- Monitor KPIs and performance metrics, using data-driven insights to enhance operational outcomes
- Manage budget allocation and resource planning to maximize ROI on strategic initiatives
- Champion digital transformation projects to enhance service delivery and stakeholder experiences
Kualifikasi
- Bachelor's degree in Business Administration, Finance, or related field; MBA or advanced degree preferred
- Minimum 10+ years of progressive experience in business operations, with 5+ years in leadership roles
- Proven track record in NGO, fintech, or financial services sectors with regulatory compliance expertise
- Strong strategic planning and execution skills with demonstrated ability to lead complex projects
- Exceptional analytical capabilities with proficiency in data-driven decision-making frameworks
- Excellent communication and stakeholder management skills with experience in multicultural environments
- Deep understanding of payment systems, financial regulations, and digital transformation trends