Deskripsi Pekerjaan
Hos Of Shopaholic is seeking a dynamic Head of Ecommerce & Sales to spearhead our digital growth journey and drive revenue expansion. This strategic leadership role requires a visionary leader who can transform our online presence, optimize customer experiences, and lead high-performing sales teams to exceed targets. You'll be responsible for developing and executing omnichannel strategies that bridge ecommerce platforms with traditional sales channels, ensuring seamless integration across all touchpoints. The ideal candidate will leverage data-driven insights to identify market opportunities, implement conversion optimization techniques, and foster innovation in digital commerce. This position offers the chance to shape the future of our brand's commercial strategy while mentoring a talented team of ecommerce specialists and sales professionals.
Join us in revolutionizing the retail landscape as we expand our footprint in Indonesia's competitive market. You'll collaborate with cross-functional teams to create compelling customer journeys, enhance brand visibility, and drive sustainable growth. If you're passionate about ecommerce trends, possess strong commercial acumen, and thrive in fast-paced environments, this role presents an exceptional opportunity to make a significant impact on Hos Of Shopaholic's market position and customer engagement.
Tanggung Jawab
- Develop and execute comprehensive ecommerce strategies aligned with business objectives, focusing on conversion optimization and customer acquisition
- Lead, mentor, and manage ecommerce and sales teams to achieve KPIs and foster a culture of performance excellence
- Analyze market trends, consumer behavior, and competitive landscapes to identify growth opportunities and strategic initiatives
- Overend-to-end management of online sales channels, including platform optimization, inventory management, and logistics coordination
- Collaborate with marketing, product, and customer service teams to ensure seamless omnichannel customer experiences
- Monitor and report on key performance metrics (ROI, CAC, LTV, conversion rates) and implement data-driven improvements
- Manage ecommerce budgets and resource allocation while identifying cost optimization opportunities
Kualifikasi
- Bachelor's degree in Business, Marketing, E-commerce, or related field; MBA or advanced degree preferred
- Minimum 5+ years of progressive experience in ecommerce leadership, with proven track record in driving online sales growth
- Expertise in ecommerce platforms (Shopify, WooCommerce, Magento) and digital marketing tools (Google Analytics, SEO/SEM)
- Strong analytical skills with ability to interpret complex data and make strategic decisions
- Exceptional leadership abilities with experience managing cross-functional teams and developing talent
- Deep understanding of Indonesian retail market dynamics and consumer purchasing behaviors
- Excellent communication skills with ability to articulate vision and influence stakeholders at all levels