Deskripsi Pekerjaan
Are you a seasoned retail leader with a passion for healthcare excellence? Good Job Creations is looking for a dynamic Head of Sales & Operations to oversee the commercial performance and operational backbone of our expanding clinic network. In this high-impact role, you will bridge the gap between strategic business development and daily operational efficiency, ensuring that our clinics not only meet revenue targets but also deliver a gold-standard patient experience.
As the Head of Sales & Operations, you will lead cross-functional teams, implement scalable retail processes, and drive growth initiatives across all clinic locations. The ideal candidate is a commercially minded leader who thrives in fast-paced retail or healthcare environments and possesses the strategic foresight to scale operations effectively.
Tanggung Jawab
- Develop and execute comprehensive sales strategies to drive clinic revenue and market share growth.
- Oversee end-to-end retail operations, ensuring consistent service delivery and adherence to operational standards across all clinic locations.
- Manage and mentor clinic managers and frontline staff to foster a culture of high performance and patient-centric care.
- Analyze key performance indicators (KPIs) to identify operational bottlenecks and implement data-driven solutions for improvement.
- Collaborate with marketing and medical departments to synchronize promotional campaigns with operational capacity.
- Optimize supply chain and inventory management processes to reduce costs while maintaining high service availability.
- Ensure full compliance with local healthcare regulations and internal safety protocols.
- Prepare regular financial forecasts, budget reports, and growth analysis for executive leadership.
Kualifikasi
- Bachelor’s degree in Business Administration, Healthcare Management, or a related field.
- Minimum 7-10 years of experience in retail operations, multi-site management, or healthcare commercial management.
- Proven track record in driving sales growth and improving operational efficiency in a retail-centric environment.
- Strong leadership skills with the ability to influence and inspire teams across multiple locations.
- Exceptional analytical skills with proficiency in business intelligence tools and financial reporting.
- Excellent communication and stakeholder management skills to work effectively with medical professionals and business executives.
- Strategic thinker capable of translating business objectives into actionable operational plans.