Deskripsi Pekerjaan
Are you looking for a career boost in the healthcare industry? Nezda Technologies is currently seeking dedicated Healthcare Account Specialists to join our dynamic team in Ortigas. We are fast-tracking our hiring process and looking for candidates who can start immediately. If you have a passion for providing exceptional service and want to be part of a supportive, professional environment, this is the opportunity for you.
As a Healthcare Account Specialist, you will act as a vital link between healthcare providers and patients, managing schedules and ensuring seamless administrative operations. We pride ourselves on a streamlined recruitment process, and we are currently looking for individuals who can hit the ground running. Join a company that values your contribution and offers a competitive salary package along with excellent professional growth opportunities.
Tanggung Jawab
- Manage and coordinate healthcare appointment schedules with accuracy and efficiency.
- Provide prompt and professional assistance to patients and healthcare practitioners.
- Maintain detailed records of patient interactions and scheduling changes in the system.
- Resolve inquiries regarding appointments and account information effectively.
- Ensure compliance with healthcare privacy regulations and internal data policies.
- Coordinate with different departments to streamline account management workflows.
- Meet or exceed daily productivity and quality performance metrics.
Kualifikasi
- Must be able to start immediately (Same Day Start preference).
- Exceptional verbal and written communication skills in English.
- Previous experience in a healthcare or medical account is highly preferred but not required.
- Strong organizational skills and ability to manage multiple tasks simultaneously.
- Proficiency in basic computer applications and database navigation.
- Flexibility to work in a shifting schedule environment.
- Ability to maintain high levels of confidentiality and professionalism.
- Positive attitude and eagerness to learn within a fast-paced environment.