Deskripsi Pekerjaan
Join iSupport Worldwide as a Healthcare Agent specializing in Prior Authorization and make a meaningful impact in the healthcare industry! We are seeking dedicated professionals to manage insurance approvals and coordinate surgical procedures for patients across the Philippines.
In this vital role, you will be the bridge between patients, healthcare providers, and insurance companies, ensuring seamless access to necessary medical treatments. Your expertise in navigating complex insurance protocols will directly contribute to improving patient outcomes and satisfaction.
iSupport Worldwide offers a dynamic work environment where your skills in healthcare administration and customer service will be valued and developed. We provide comprehensive training and ongoing support to help you excel in this challenging yet rewarding position.
If you're passionate about healthcare administration and possess excellent communication skills, we encourage you to apply for this full-time opportunity in our Ortigas office. Become part of a team dedicated to transforming healthcare access for patients throughout the Philippines.
Tanggung Jawab
- Manage and process prior authorization requests for medical procedures and treatments
- Communicate effectively with patients, healthcare providers, and insurance companies
- Verify insurance coverage and benefits for various medical procedures
- Coordinate surgical scheduling and ensure all necessary documentation is in place
- Track and maintain records of authorization requests and their status
- Resolve discrepancies and issues related to insurance approvals
- Provide excellent customer service to patients navigating insurance processes
- Stay updated on insurance policies and healthcare regulations
Kualifikasi
- Bachelor's degree in Healthcare Administration, Nursing, or related field (preferred)
- Previous experience in healthcare administration, insurance, or customer service
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to manage complex documentation
- Proficiency in healthcare software and insurance verification systems
- Ability to work in a fast-paced environment and handle multiple priorities
- Knowledge of healthcare insurance policies and authorization processes
- Problem-solving skills and ability to resolve insurance-related issues