Deskripsi Pekerjaan
Join Omega Healthcare Management Services Inc. as a Healthcare Quality Manager and drive transformative improvements in healthcare service delivery. In this pivotal onsite role based in Ortigas, you'll lead our Service Quality (SQ) and Process Improvement teams to develop systemic solutions that enhance patient outcomes and operational efficiency. You'll spearhead initiatives ensuring compliance with healthcare standards while fostering a culture of continuous improvement across clinical and administrative processes. This position offers the opportunity to shape quality frameworks, implement evidence-based methodologies, and mentor teams to achieve measurable excellence in healthcare delivery. If you're passionate about elevating healthcare standards and possess strategic leadership skills, this role provides a platform to make significant impact in a dynamic healthcare environment.
Tanggung Jawab
- Lead strategic quality management initiatives to enhance service delivery and patient outcomes
- Provide direction to SQ and Process Improvement teams in developing systemic solutions
- Ensure compliance with healthcare regulations, JCI standards, and industry best practices
- Design and implement continuous improvement frameworks for clinical and administrative processes
- Conduct regular audits and performance reviews to identify improvement opportunities
- Develop corrective action plans and monitor implementation effectiveness
- Collaborate with cross-functional teams to align quality objectives with organizational goals
- Mentor staff on quality management principles and process optimization techniques
Kualifikasi
- Bachelor's degree in Healthcare Administration, Nursing, or related field (Master's preferred)
- Minimum 5 years of experience in healthcare quality management or process improvement
- Strong knowledge of healthcare regulations (DOH, FDA, JCI) and quality standards
- Certification in Quality Management (CPHQ, CQIA) or Lean Six Sigma (Green/Black Belt)
- Proven experience leading cross-functional teams and driving change initiatives
- Expertise in data analysis, KPI development, and quality metrics reporting
- Excellent problem-solving skills with ability to implement sustainable solutions
- Strong communication skills with ability to present complex concepts to diverse stakeholders