Deskripsi Pekerjaan
Are you a service-oriented professional looking to elevate your career with a global leader in facility services? ISS Global is seeking a motivated and dynamic Hospitality Officer to join our prestigious team in the heart of Singapore’s Central Business District. In this role, you will be the face of our operations, delivering world-class hospitality solutions and ensuring seamless daily facility experiences for our high-profile clients.
This position offers a structured 5-day work week, providing an excellent work-life balance while allowing you to develop essential skills in corporate hospitality and stakeholder management. We pride ourselves on fostering a supportive environment where your contributions are valued, and your career growth is prioritized. If you thrive in hands-on environments and enjoy problem-solving in a fast-paced setting, we want to hear from you!
Tanggung Jawab
- Serve as the primary point of contact for guests, employees, and VIP visitors, ensuring a warm and professional welcome.
- Coordinate and manage front-of-house operations to maintain high standards of service excellence.
- Proactively troubleshoot facility-related issues and resolve visitor inquiries with efficiency and tact.
- Collaborate with internal facility management teams to ensure workplace safety and operational compliance.
- Assist in the coordination of meetings, events, and pantry logistics to provide a premium hospitality experience.
- Maintain accurate logs and records of daily activities, visitor access, and service requests.
- Participate in ongoing training to uphold ISS Global’s commitment to service quality and health and safety standards.
Kualifikasi
- Minimum GCE 'O' Level or Diploma in Hospitality, Tourism, or related fields.
- At least 1-2 years of relevant experience in customer service, front desk, or corporate hospitality.
- Exceptional verbal and written communication skills in English.
- Strong interpersonal skills with a natural ability to build rapport with diverse stakeholders.
- Proficiency in basic office software (Microsoft Office, email systems).
- Ability to remain calm and professional under pressure or in fast-paced environments.
- Willingness to work a 5-day work week within the Central region.
- Commitment to delivering excellence and a strong sense of personal accountability.