Deskripsi Pekerjaan
Join our dynamic team at Black Sand Bali as a Host/Hostess and become the welcoming face of our establishment! This pivotal role combines exceptional customer service with operational excellence to create memorable guest experiences. You'll be the first point of contact for visitors, managing seating arrangements with precision while maintaining a warm and inviting atmosphere. Our ideal candidate thrives in fast-paced environments, possesses strong interpersonal skills, and takes pride in ensuring every guest feels valued from arrival to departure.
Black Sand Bali offers a vibrant work culture in Bali's premier hospitality destination. You'll collaborate with passionate professionals while developing transferable skills in guest relations, conflict resolution, and team coordination. We provide comprehensive training and competitive compensation packages designed to reward your dedication. If you're ready to elevate guest experiences in a tropical paradise setting, we encourage you to apply and grow with us.
Tanggung Jawab
- Greet guests warmly with genuine enthusiasm and professionalism
- Efficiently manage seating arrangements and reservations using digital systems
- Coordinate with kitchen and service teams to ensure timely table turnover
- Maintain accurate waitlist and provide estimated seating times
- Handle guest inquiries and resolve service concerns promptly
- Ensure host station remains organized and visually appealing
- Assist with special event seating and VIP guest management
Kualifikasi
- Previous hospitality or customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to multitask effectively in high-pressure situations
- Strong organizational abilities with attention to detail
- Professional appearance and friendly demeanor
- Basic computer literacy for reservation systems
- Fluent in English and Bahasa Indonesia
- Physical ability to stand for extended periods