Deskripsi Pekerjaan
Passion Jewelry is seeking a dynamic Host/Hostess to join our prestigious team in North Jakarta. As the first point of contact for our valued clientele, you'll play a pivotal role in delivering exceptional customer experiences that reflect our brand's elegance and commitment to excellence. This position offers a unique opportunity to represent a leading jewelry retailer while developing valuable skills in hospitality, client relations, and sales support.
In this role, you'll create welcoming atmospheres, build lasting client relationships, and assist our sales team in achieving targets through professional and representative service. You'll be instrumental in maintaining Passion Jewelry's reputation for sophistication and personalized attention. The ideal candidate thrives in customer-facing environments and takes pride in creating memorable interactions that drive customer loyalty and business growth.
We offer competitive compensation, a supportive work culture, and opportunities for professional development in the luxury retail sector. If you possess exceptional interpersonal skills and a passion for high-end customer service, we encourage you to apply for this rewarding position.
Tanggung Jawab
- Warmly welcome and assist all visitors with exceptional hospitality
- Maintain positive client relationships through personalized service
- Support sales initiatives by providing product information and recommendations
- Ensure professional and brand-aligned service standards at all times
- Accurately record client information and service requests
- Coordinate with sales team to deliver seamless customer experiences
- Uphold cleanliness and organization of reception areas
Kualifikasi
- Minimum high school diploma or equivalent qualification
- 1+ years of customer service or hospitality experience
- Outstanding communication and interpersonal skills
- Pleasant appearance with professional demeanor
- Strong teamwork and collaboration abilities
- Ability to maintain composure in high-pressure situations
- Basic knowledge of jewelry products is advantageous
- Proficiency in Bahasa Indonesia and English (verbal)