Deskripsi Pekerjaan
Join Osteria Luna Uluwatu's dynamic hospitality team! We're seeking passionate Host/Hostesses to create memorable dining experiences for our guests. Located in the vibrant heart of Badung, Bali, our award-winning restaurant combines authentic Italian cuisine with breathtaking ocean views. As the first point of contact, you'll embody our commitment to excellence while managing guest flow, reservations, and service coordination. This full-time role offers growth opportunities in a fast-paced, team-oriented environment where your people skills shine. If you thrive in customer-facing roles and appreciate Bali's culinary scene, apply today to become part of our story!
Tanggung Jawab
- Warmly greet and seat guests within 5 minutes of arrival
- Manage reservation system and optimize table turnover
- Coordinate with servers to ensure seamless service transitions
- Handle guest inquiries about menu, promotions, and facilities
- Monitor dining area cleanliness and seating arrangements
- Process payments and manage billing inquiries
- Collaborate with management to resolve guest concerns promptly
Kualifikasi
- Minimum 1 year hospitality or customer service experience
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Proficiency in reservation systems (e.g., OpenTable)
- Ability to multitask during peak dining hours
- Professional appearance and courteous demeanor
- Fluency in English and Bahasa Indonesia
- Flexibility to work evenings, weekends, and holidays