Deskripsi Pekerjaan
Join our premier hospitality venue in Badung, Bali as a Host/Hostess with Public Relations focus. This pivotal role combines exceptional guest service with strategic relationship-building to elevate our venue's reputation. You'll be the first point of contact for international and local guests, creating memorable experiences that drive loyalty and positive reviews. Our competitive compensation package includes a base salary, performance-based service charge, and daily meal allowance – ensuring your hard work is rewarded while you thrive in Bali's dynamic tourism industry.
We seek charismatic professionals who understand that exceptional hospitality extends beyond seating arrangements. You'll manage reservations, coordinate with service teams, and proactively address guest needs while representing our brand's values. This position offers growth opportunities in guest relations management and public engagement within Bali's thriving hospitality sector.
Tanggung Jawab
- Warmly greet and seat guests while managing reservation systems
- Coordinate with service teams to ensure seamless guest experiences
- Handle guest inquiries and resolve service issues promptly
- Build relationships with repeat guests to foster loyalty
- Assist in promoting venue events and special offerings
- Maintain accurate guest feedback for service improvement
- Support public relations initiatives through positive guest interactions
- Ensure host station cleanliness and operational efficiency
Kualifikasi
- Minimum 1 year in hospitality guest-facing role
- Exceptional communication and interpersonal skills
- Proficiency in English and Bahasa Indonesia
- Strong organizational and multitasking abilities
- Professional appearance and service-oriented mindset
- Ability to work flexible hours including evenings and weekends
- Knowledge of Bali tourism industry preferred
- Positive attitude under pressure in fast-paced environments