Deskripsi Pekerjaan
Are you an energetic, warm, and customer-focused individual looking to grow your career in the wellness industry? Bambu Fitness Bali is seeking a passionate Host Receptionist to be the face of our premium fitness facility in Kuta Selatan, Bali. As the very first point of contact for our members and guests, you will play a critical role in shaping their experience and building a vibrant fitness community.
At Bambu Fitness, we believe that fitness is a lifestyle, and our front desk team is the heartbeat of our facility. In this role, you will welcome guests with authentic hospitality, assist with membership inquiries, and ensure daily operations run seamlessly. If you thrive in an active, fast-paced environment and love connecting with people from all over the world, this is your opportunity to shine.
We offer a highly supportive team culture, opportunities for professional growth, competitive local compensation, and the ultimate health perk—a free premium fitness membership to our facilities so you can live the wellness lifestyle you promote!
Tanggung Jawab
- Greet all members, visitors, and guests with a friendly, welcoming, and professional attitude.
- Manage the check-in process efficiently using our gym database and booking management software.
- Handle incoming telephone calls, social media messages, and email inquiries promptly and accurately.
- Provide comprehensive information about membership packages, fitness classes, and personal training options to prospective clients.
- Maintain a clean, highly organized, and aesthetically pleasing front desk and reception area.
- Process payments, register new members, and manage day-to-day administrative paperwork.
- Coordinate closely with fitness instructors, personal trainers, and management to ensure smooth daily operations.
Kualifikasi
- At least 1-2 years of experience in hospitality, front desk operations, guest relations, or customer service.
- Excellent verbal and written communication skills in both English and Bahasa Indonesia.
- Strong interpersonal skills with a confident, cheerful, and approachable personality.
- Comfortable using basic computer programs, Point of Sale (POS) systems, and booking software.
- Highly organized with the ability to multitask effectively during busy peak hours.
- A genuine passion for fitness, health, wellness, and community building.
- Willingness to work flexible shifts, including early mornings, evenings, and weekends.