Deskripsi Pekerjaan
Join our dynamic team at Lucky Noodles as a Hostess and become the welcoming face of our establishment! As a Hostess, you will deliver personalized service to guests in strict accordance with Solaire Resort standards and Forbes Travel Guide criteria. Your role involves creating memorable first impressions through warm greetings, efficient seating arrangements, and attentive guest management. You'll be instrumental in maintaining a smooth flow of operations while upholding our reputation for excellence in the hospitality industry.
This position requires exceptional interpersonal skills and a proactive approach to guest satisfaction. You will collaborate closely with service teams to ensure seamless dining experiences, anticipate guest needs, and resolve any concerns with professionalism. If you thrive in fast-paced environments and take pride in creating positive atmospheres, this role offers an exciting opportunity to grow within the hospitality sector while contributing to our commitment to world-class service.
Tanggung Jawab
- Warmly greet, acknowledge, and seat guests promptly upon arrival
- Manage reservation systems and coordinate seating arrangements efficiently
- Maintain organized host stand area with accurate wait time information
- Coordinate with service staff to ensure smooth guest transitions
- Handle guest inquiries and special requests courteously
- Monitor dining area for cleanliness and operational readiness
- Assist in training new staff on hospitality standards and procedures
Kualifikasi
- Previous experience in front-of-house or host role preferred
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Ability to work efficiently in fast-paced environments
- Professional appearance and positive attitude
- Knowledge of reservation management systems
- Flexible availability including weekends and holidays