Deskripsi Pekerjaan
Join our dynamic team at Star Hotel as a Housekeeping & Room Management Clerk and embark on an exciting career in the hospitality industry. This role is perfect for individuals who are detail-oriented, organized, and passionate about creating exceptional guest experiences.
As a key member of our housekeeping team, you will be responsible for ensuring that all guest rooms and public areas are maintained to the highest standards of cleanliness and presentation. You will play a vital role in the daily operations of our hotel, coordinating room assignments, managing inventory, and communicating with other departments to ensure seamless service delivery.
We offer a supportive work environment where your contributions are valued, and there are opportunities for professional growth and development. If you have a positive attitude, excellent communication skills, and a commitment to excellence, we encourage you to apply for this rewarding position.
Tanggung Jawab
- Manage room assignments and ensure optimal room turnover between guests
- Coordinate with housekeeping staff to maintain cleanliness standards throughout the hotel
- Monitor and track room status using property management systems
- Handle guest requests and concerns related to room cleanliness and amenities
- Manage inventory of cleaning supplies and amenities
- Train and supervise housekeeping staff as needed
- Conduct regular inspections of guest rooms and public areas
- Coordinate with maintenance department for any repairs or maintenance issues
Kualifikasi
- Previous experience in hotel housekeeping or room management preferred
- Strong organizational and time management skills
- Excellent attention to detail and cleanliness standards
- Basic computer literacy and familiarity with property management systems
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Physical ability to perform cleaning duties and stand for extended periods
- Positive attitude and commitment to guest satisfaction