Deskripsi Pekerjaan
Join the Divino Gili Air team as our Hotel Manager and lead the way to exceptional guest experiences in the beautiful paradise of Lombok. As the Hotel Manager, you will be the driving force behind our commitment to excellence, overseeing all aspects of hotel operations to ensure our guests receive the highest level of service during their stay.
Divino Gili Air is seeking a dynamic and experienced Hotel Manager who can effectively manage our team, optimize operations, and maintain the high standards that our guests expect. You will play a pivotal role in shaping the guest experience, driving revenue growth, and fostering a positive work environment for our staff.
In this leadership position, you will have the opportunity to showcase your management skills, strategic thinking, and passion for the hospitality industry. If you are a dedicated professional with a proven track record in hotel management and a desire to create memorable experiences for our guests, we invite you to apply for this exciting opportunity with Divino Gili Air.
Tanggung Jawab
- Oversee all daily hotel operations including front desk, housekeeping, food and beverage, and maintenance
- Manage and develop hotel staff, including hiring, training, and performance evaluations
- Ensure exceptional guest service standards are met and exceeded
- Develop and implement strategies to improve operational efficiency and guest satisfaction
- Monitor and control hotel expenses to maximize profitability
- Handle guest complaints and resolve issues in a timely and professional manner
- Coordinate with other departments to ensure smooth hotel operations
- Stay updated on industry trends and implement best practices
Kualifikasi
- Bachelor's degree in Hospitality Management or related field
- Minimum of 5 years of experience in hotel management, with at least 2 years in a leadership role
- Strong knowledge of hotel operations and industry standards
- Excellent leadership, communication, and interpersonal skills
- Proven ability to manage and motivate a diverse team
- Strong problem-solving and decision-making abilities
- Proficiency in hotel management software and systems
- Fluency in English and Bahasa Indonesia