Deskripsi Pekerjaan
Join our prestigious MNC in the thriving leisure industry as a Hotel Receptionist and become the face of excellence for our valued guests. This full-time position offers a competitive salary package with a basic salary of up to $3,500 plus additional allowances, providing you with a rewarding career opportunity in the heart of Singapore's Central Region.
As a Hotel Receptionist, you will be the first point of contact for our guests, delivering exceptional service that creates memorable experiences. Your role will be crucial in maintaining the high standards of our establishment while ensuring smooth operations at the front desk. The position involves working rotating shifts over 5 days per week, offering flexibility while maintaining a consistent level of service excellence.
We are seeking a dynamic individual with excellent communication skills, a professional demeanor, and a passion for hospitality. If you thrive in fast-paced environments and enjoy creating positive guest interactions, this opportunity is perfect for you to grow your career within a renowned organization in the leisure sector.
Tanggung Jawab
- Welcome and assist guests with check-in and check-out procedures efficiently
- Manage reservations and provide information about hotel facilities and local attractions
- Handle guest inquiries and resolve any issues promptly to ensure satisfaction
- Process payments and maintain accurate financial records
- Coordinate with other departments to ensure seamless guest experiences
- Maintain cleanliness and organization of the front desk area
- Manage telephone communications and messages professionally
- Assist with administrative tasks as required by management
Kualifikasi
- Previous experience in a hotel reception or customer service role preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficiency in hotel management software and basic computer applications
- Professional appearance and courteous demeanor
- Ability to work flexible hours, including weekends and holidays
- Strong organizational skills and ability to multitask in a fast-paced environment
- Positive attitude and commitment to delivering exceptional service