Deskripsi Pekerjaan
Join our prestigious Listed MNC in the Leisure industry as a Hotel Receptionist and become the first point of contact for our valued guests! We offer a competitive salary package of up to $3,500 per month plus allowances, making this an excellent opportunity for career growth in the hospitality sector.
As a Hotel Receptionist, you will play a crucial role in creating memorable experiences for our guests. Located in the heart of Central Singapore, our establishment is a premier destination for travelers seeking luxury and exceptional service. If you have a passion for hospitality, excellent communication skills, and a keen eye for detail, we invite you to apply and join our team of dedicated professionals.
We are looking for individuals who can thrive in a fast-paced environment and demonstrate exceptional customer service skills. This full-time position offers an opportunity to work with a leading MNC in the leisure industry, where you will gain invaluable experience and develop your career in hospitality management.
Tanggung Jawab
- Check-in and check-out guests efficiently while providing exceptional customer service
- Manage reservations and room assignments using hotel management systems
- Handle guest inquiries, complaints, and requests in a professional manner
- Process payments and maintain accurate financial records
- Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations
- Assist with concierge services, including recommending local attractions and arranging transportation
- Maintain a clean and organized reception area
- Follow all safety and security protocols to ensure guest and staff safety
Kualifikasi
- Minimum 1-2 years of experience in hotel reception or front desk operations
- Excellent communication and interpersonal skills in English
- Proficiency in using hotel management systems and reservation software
- Strong problem-solving abilities and attention to detail
- Professional appearance and demeanor
- Ability to work flexible hours, including weekends and holidays
- Basic knowledge of local attractions and services
- Certification in hospitality or related field is a plus