Deskripsi Pekerjaan
Join the Aureo Hotels and Resort team as our Housekeeping Manager and play a pivotal role in maintaining the highest standards of cleanliness and guest satisfaction. As a leader in the hospitality industry, we are seeking a dedicated professional with exceptional organizational skills and a passion for excellence to oversee our housekeeping operations.
As Housekeeping Manager, you will be responsible for managing the housekeeping staff, ensuring all guest rooms and public areas are maintained to the highest standards of cleanliness and presentation. Your attention to detail and commitment to excellence will directly contribute to our guests' positive experience and overall satisfaction.
We offer a competitive salary package, professional development opportunities, and a supportive work environment where your contributions are valued. If you are a motivated individual with a proven track record in hospitality management, we encourage you to apply and become an integral part of our award-winning team.
Tanggung Jawab
- Supervise and coordinate daily housekeeping operations to ensure cleanliness standards are met
- Train, schedule, and evaluate housekeeping staff for optimal performance
- Manage inventory of cleaning supplies and equipment, ensuring cost-effective usage
- Develop and implement cleaning procedures and standards for all guest rooms and public areas
- Conduct regular inspections to ensure quality standards are maintained
- Address guest concerns related to cleanliness and room conditions promptly
- Coordinate with other departments to ensure seamless service delivery
- Prepare and manage the departmental budget, including payroll and supply expenses
Kualifikasi
- Bachelor's degree in Hospitality Management or related field preferred
- Minimum of 3 years of experience in housekeeping management within the hospitality industry
- Proven leadership skills with the ability to motivate and manage a team effectively
- Strong organizational and time management abilities
- Excellent attention to detail and commitment to quality standards
- Knowledge of proper cleaning techniques and sanitation protocols
- Strong problem-solving skills and ability to handle guest complaints professionally
- Proficiency in using housekeeping management software and inventory systems