Deskripsi Pekerjaan
Join the prestigious Robinsons Land Corporation as a Housekeeping Manager at the Grand Summit Hotel in General Santos City! As one of the country's premier hotel chains, we are seeking a dedicated professional to lead our housekeeping team in maintaining the highest standards of cleanliness and guest satisfaction.
In this critical role, you will oversee all housekeeping operations, ensuring that our guests experience exceptional cleanliness and comfort throughout their stay. You will manage a team of housekeeping staff, coordinate daily assignments, maintain inventory of supplies, and implement quality control measures.
The ideal candidate will have a passion for hospitality and a keen eye for detail. You will be responsible for training staff, handling guest concerns related to housekeeping services, and ensuring compliance with health and safety regulations.
If you're ready to take your career in hospitality to the next level and become part of our award-winning team, we encourage you to apply for this exciting opportunity at the Grand Summit Hotel General Santos.
Tanggung Jawab
- Supervise and coordinate all housekeeping staff, including scheduling, training, and performance evaluation
- Ensure all guest rooms, public areas, and back-of-house facilities maintain the highest standards of cleanliness and presentation
- Manage inventory control for all housekeeping supplies, linens, and equipment
- Develop and implement efficient cleaning procedures and protocols
- Handle guest requests and concerns related to housekeeping services promptly and professionally
- Conduct regular inspections to ensure quality standards are met
- Coordinate with other departments, particularly front office and maintenance, to ensure seamless operations
- Monitor department expenses and implement cost-saving measures where appropriate
Kualifikasi
- Bachelor's degree in Hospitality Management or related field preferred
- Minimum of 3 years of experience in hotel housekeeping, with at least 1 year in a supervisory role
- Strong leadership skills with experience managing a team of housekeeping staff
- Excellent attention to detail and organizational abilities
- Knowledge of proper cleaning techniques and maintenance of various surfaces
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong communication and interpersonal skills
- Proficiency in basic computer applications and inventory management systems