Deskripsi Pekerjaan
Join The Mansion Boutique Hotel Clark as a Housekeeping Supervisor and lead our commitment to exceptional guest experiences. This pivotal role oversees daily housekeeping operations, ensuring all guest rooms and public areas maintain impeccable standards of cleanliness and presentation. You'll manage a dedicated team, optimize workflows, and implement quality control measures to exceed guest expectations in our boutique luxury environment.
As a key leader in our hospitality team, you'll coordinate inventory management, schedule staff efficiently, and foster a culture of excellence. The ideal candidate will drive continuous improvement in housekeeping procedures while maintaining strict adherence to health and safety protocols. This full-time position offers competitive compensation in a dynamic hotel setting where attention to detail directly impacts guest satisfaction and brand reputation.
Tanggung Jawab
- Supervise and coordinate daily housekeeping operations across all guest rooms and public areas
- Train, schedule, and evaluate housekeeping staff to maintain high performance standards
- Conduct regular inspections to ensure cleanliness, sanitation, and proper room presentation
- Manage inventory of cleaning supplies, equipment, and amenities
- Implement and maintain quality control procedures and safety protocols
- Address guest concerns and resolve housekeeping-related issues promptly
- Collaborate with front desk and maintenance teams for seamless operations
Kualifikasi
- Minimum 2 years of housekeeping experience in a hotel or luxury hospitality setting
- Proven leadership or supervisory experience managing housekeeping teams
- Strong knowledge of cleaning techniques, products, and industry standards
- Excellent organizational skills with attention to detail
- Ability to work efficiently in a fast-paced environment
- Good communication and interpersonal skills
- Flexibility to work weekends, holidays, and varied shifts