Deskripsi Pekerjaan
Join SotoGrande Hotel & Resort's prestigious hospitality team as a Housekeeping Supervisor. In this pivotal role, you'll ensure our guests experience exceptional cleanliness and comfort across all accommodations and public spaces. You'll lead a dedicated housekeeping team, coordinate daily operations, and maintain rigorous quality standards that align with luxury resort expectations. This position offers a unique opportunity to develop your leadership skills in a dynamic tropical environment while contributing to our reputation for excellence in guest satisfaction.
Your responsibilities will include staff training, inventory management, and implementing sustainable cleaning practices. You'll collaborate with front desk and maintenance teams to address guest requests promptly and resolve operational challenges efficiently. The ideal candidate is a detail-oriented professional with a passion for hospitality and a commitment to maintaining pristine environments in a high-end resort setting.
Tanggung Jawab
- Supervise daily housekeeping operations across guest rooms, suites, and public areas
- Train, schedule, and evaluate housekeeping staff performance
- Conduct regular quality inspections and maintain hygiene standards
- Manage inventory of cleaning supplies and amenities
- Coordinate with maintenance department for room repairs and updates
- Implement and enforce safety and sanitation protocols
- Handle guest feedback and resolve housekeeping-related concerns
- Develop efficient cleaning schedules and resource allocation plans
Kualifikasi
- Minimum 2 years experience in housekeeping supervision within hospitality
- Strong leadership and team management abilities
- Knowledge of cleaning techniques, products, and safety standards
- Excellent organizational and time-management skills
- Ability to work flexible hours including weekends and holidays
- Proficiency in inventory management systems
- Strong communication and problem-solving skills
- High attention to detail and quality standards