Deskripsi Pekerjaan
Join our prestigious luxury villa estate in Kuta Selatan, Bali, as a Housekeeping Supervisor. As a key member of our hospitality team, you will lead and inspire a dedicated housekeeping staff to maintain the impeccable standards that our discerning guests expect. This role offers a unique opportunity to work in one of Bali's most exclusive properties, where attention to detail and exceptional service are paramount.
We are seeking a professional with a passion for excellence in hospitality and a proven track record in luxury villa management. The ideal candidate will be responsible for overseeing daily housekeeping operations, training staff, implementing quality control measures, and ensuring all guest areas maintain the highest standards of cleanliness and presentation. This position comes with competitive compensation, performance bonuses, opportunities for career advancement, and comprehensive wellness benefits.
Arpana Villas & Private Estate offers a supportive work environment where your contributions are valued and recognized. If you have what it takes to lead our housekeeping team to excellence and want to be part of Bali's premier luxury hospitality experience, we encourage you to apply.
Tanggung Jawab
- Supervise and coordinate daily housekeeping operations across multiple luxury villas
- Train, mentor, and evaluate housekeeping staff to ensure high performance standards
- Develop and implement cleaning schedules and procedures for all guest areas
- Monitor inventory of cleaning supplies and equipment, placing orders as needed
- Conduct regular inspections to ensure compliance with cleanliness and presentation standards
- Address and resolve guest concerns related to housekeeping services promptly
- Coordinate with other departments to ensure seamless guest experiences
- Maintain accurate records of staff attendance, performance, and inventory
Kualifikasi
- Minimum of 2-3 years of experience in housekeeping supervision, preferably in luxury villa or hotel settings
- Proven leadership ability with experience managing a team of housekeeping staff
- Strong attention to detail and commitment to maintaining high cleanliness standards
- Excellent communication and interpersonal skills
- Ability to work efficiently under pressure and manage multiple priorities
- Knowledge of proper cleaning techniques, sanitation protocols, and safety procedures
- Proficiency in basic computer applications for record-keeping and reporting
- Fluency in English and Bahasa Indonesia; additional languages are a plus