Deskripsi Pekerjaan
Are you a hospitality professional with an eye for perfection and a passion for luxury service? The St. Regis Singapore invites you to join our esteemed housekeeping team. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is globally recognized for delivering exquisite, bespoke experiences. As a Housekeeping Supervisor, you will be at the heart of our operations, ensuring that every suite and public area reflects our uncompromising standards of elegance and comfort.
In this role, you will lead a dedicated team of room attendants and housemen, fostering a culture of excellence and attention to detail. You will be responsible for upholding the legendary St. Regis Butler Service standards, ensuring our guests enjoy a seamless stay from arrival to departure. If you are a proactive leader who thrives in a fast-paced, high-end environment, we look forward to meeting you.
Tanggung Jawab
- Supervise the daily operations of the housekeeping department to ensure peak efficiency and cleanliness standards.
- Inspect guest rooms and public areas to ensure they meet the rigorous St. Regis brand aesthetic.
- Coordinate with the Front Office and Engineering teams to manage guest requests and room maintenance priorities.
- Provide ongoing coaching, training, and development to housekeeping staff to maintain high performance.
- Monitor inventory of supplies and linens to ensure cost-effective resource management.
- Maintain clear communication logs and reporting systems for daily shift handovers.
- Uphold all safety, sanitation, and hygiene standards across the property.
Kualifikasi
- Minimum of 2-3 years of supervisory experience in a 5-star luxury hotel environment.
- Proven ability to lead, motivate, and mentor a diverse team of housekeeping staff.
- Exceptional attention to detail and a high standard of personal presentation.
- Strong interpersonal and communication skills, with fluency in English.
- Ability to work a flexible schedule, including weekends, public holidays, and rotating shifts.
- Knowledge of Hotel Management Systems (e.g., Opera) is highly preferred.
- A proactive problem-solver with a calm demeanor under pressure.