Deskripsi Pekerjaan
Are you looking to kickstart or advance your career in the dynamic marine industry? AlwaysHired is seeking a motivated ICT Assistant/Executive to join our technical team in the West Region. This is a unique opportunity to gain comprehensive, hands-on experience in managing enterprise-grade IT infrastructure, enhancing cybersecurity protocols, and providing critical system support for a fast-paced business environment.
As an integral part of our technology division, you will be responsible for maintaining operational excellence and ensuring that our digital systems remain robust, secure, and efficient. We provide a supportive environment for professional growth and offer convenient daily transport to ensure a smooth commute. If you are passionate about problem-solving, technology, and building a long-term career within the maritime sector, we want to hear from you.
Tanggung Jawab
- Provide first and second-level technical support for hardware, software, and network systems.
- Monitor and maintain enterprise IT infrastructure to ensure 99.9% uptime.
- Implement and oversee cybersecurity best practices, including antivirus management and regular security patching.
- Assist in the deployment and configuration of servers, workstations, and communication peripherals.
- Collaborate with department heads to document technical processes and system changes.
- Perform regular system backups and disaster recovery testing to ensure data integrity.
- Manage vendor relationships for hardware procurement and software licensing.
Kualifikasi
- Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related field.
- Minimum 1-2 years of experience in IT support, system administration, or a similar technical role.
- Solid understanding of Windows/Linux server environments and networking fundamentals (TCP/IP, VPN, Firewalls).
- Familiarity with cybersecurity frameworks and endpoint protection management.
- Strong analytical skills with the ability to troubleshoot complex hardware and software issues.
- Excellent communication skills with a customer-centric mindset.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.