Deskripsi Pekerjaan
Are you a motivated individual looking to kickstart your career in the dynamic ICT industry? Join our team as an Inbound Sales Representative in Kuala Lumpur! We are seeking a service-oriented professional to manage inbound customer inquiries, drive sales, and provide exceptional support to our clients.
Our company offers a highly competitive basic salary structure, comprehensive training programs, and a supportive work environment. Enjoy the flexibility of a 5-day work week and convenient access to public transport. If you are ready to take your sales career to the next level with a reputable organization, we want to hear from you!
Tanggung Jawab
- Handle inbound customer calls and emails professionally to resolve queries and provide product information.
- Assist customers in processing orders, tracking shipments, and managing their accounts.
- Identify and pursue cross-selling and upselling opportunities to maximize revenue.
- Maintain accurate and up-to-date records of all customer interactions in the CRM system.
- Collaborate with the internal team to ensure high-quality customer service standards are met.
- Stay updated on product features, pricing, and industry trends to answer questions accurately.
- Meet daily and weekly sales targets set by the management.
Kualifikasi
- Minimum 1 year of experience in sales or customer service (fresh graduates with relevant skills are encouraged to apply).
- Strong communication skills with the ability to build rapport with clients quickly.
- Proficient in using computer systems and CRM software (training provided).
- Self-motivated, target-driven, and able to work in a fast-paced environment.
- Excellent problem-solving skills and a positive attitude.
- Ability to work 5 days a week.