Deskripsi Pekerjaan
Launch your IT career with WeVision's Incident Engineer Internship program in Kuala Lumpur! This hands-on role offers unparalleled exposure to real-world incident management systems, where you'll learn to monitor, troubleshoot, and resolve technical infrastructure challenges under expert mentorship. Our dynamic tech environment prioritizes innovation and growth, providing you with structured learning opportunities in IT operations, network diagnostics, and cybersecurity fundamentals. You'll collaborate with cross-functional teams to maintain system stability while developing critical problem-solving skills that employers value. This internship bridges academic theory with practical application, accelerating your professional development in Malaysia's thriving tech sector.
Tanggung Jawab
- Monitor IT infrastructure and respond to incident alerts via monitoring systems
- Assist in diagnosing and resolving technical issues across network, server, and cloud environments
- Document incident details, resolutions, and knowledge base articles
- Collaborate with senior engineers during major incident response
- Participate in post-incident reviews to identify improvement opportunities
- Learn and implement ITIL best practices in incident management
- Support system maintenance activities and patch deployments
Kualifikasi
- Currently pursuing Bachelor's degree in IT, Computer Science, or related field
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Experience with Linux/Windows command-line operations
- Familiarity with monitoring tools (e.g., Nagios, Zabbix)
- Strong analytical and troubleshooting skills
- Excellent written and verbal communication abilities
- Proactive learning attitude and eagerness to develop technical skills
- Ability to work collaboratively in fast-paced environments