Deskripsi Pekerjaan
Are you a highly organized individual with a knack for driving sales success from an operational perspective? Voestalpine Group, a globally leading technology and capital goods group specializing in steel and processing solutions, is seeking a proactive and detail-oriented Indoor Sales Coordinator to join our expanding team based in Jurong West.
In this pivotal role, you will be the central hub of our sales operations. You will manage the entire order lifecycle, from handling initial customer inquiries and preparing competitive quotations to coordinating order fulfillment and providing exceptional post-sales support. Your ability to liaise seamlessly between our customers, field sales team, and internal departments — including logistics and production — will be crucial to maintaining our reputation for quality and reliability.
We are looking for a motivated professional who thrives in a dynamic, fast-paced environment. If you possess strong organizational skills, a customer-centric mindset, and a passion for operational excellence, we invite you to take the next step in your career with a company that values your contributions and invests in your growth.
Tanggung Jawab
- Oversee daily sales administration tasks and ensure smooth operational workflow.
- Prepare, generate, and manage accurate sales quotations and proposals for customers.
- Process customer orders meticulously, tracking progress from placement to delivery and invoicing.
- Act as the primary point of contact for customer inquiries, providing prompt and professional responses.
- Collaborate closely with the logistics, warehouse, and production teams to ensure timely order fulfillment.
- Maintain and update the CRM system with accurate customer data, sales activities, and account information.
- Support the outdoor sales team by preparing reports, presentations, and necessary documentation.
- Identify opportunities to improve sales processes and enhance overall customer satisfaction.
Kualifikasi
- Diploma or Bachelor's Degree in Business Administration, Marketing, Supply Chain, or a related field.
- Minimum 1-2 years of experience in a sales coordination, customer service, or administrative support role (experience in an industrial or steel environment is a strong advantage).
- Excellent verbal and written communication skills in English; proficiency in Mandarin is an added advantage to effectively communicate with diverse clients.
- Strong organizational skills with the ability to multitask, prioritize, and work under pressure.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiar with ERP or CRM software.
- High level of accuracy and attention to detail in documentation and order processing.
- A team player with a positive attitude, strong interpersonal skills, and a sense of ownership.
- Singaporeans and Permanent Residents are encouraged to apply.