Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for sales and client relations? Seng Choon Engineering (JB) Sdn Bhd, a prominent player in the engineering industry, is looking for a dynamic Indoor Sales Coordinator to join our growing team in Kempas, Johor. This is an excellent opportunity for an organized individual to support our sales operations, facilitate client communication, and play a pivotal role in our continued business success.
As our Indoor Sales Coordinator, you will act as the backbone of our sales department, ensuring that every inquiry is managed efficiently and every project requirement is met with precision. We pride ourselves on cultivating a supportive environment that rewards initiative and offers clear paths for professional advancement. If you are ready to elevate your career within a stable and reputable engineering firm, we invite you to apply today.
Tanggung Jawab
- Manage incoming sales inquiries via phone, email, and walk-ins to ensure prompt response times.
- Prepare accurate quotations, proforma invoices, and sales contracts for clients in coordination with the technical team.
- Maintain and update the customer database (CRM) with meticulous attention to detail.
- Coordinate with the logistics and warehouse departments to track order status and ensure timely delivery of engineering products.
- Assist the sales team in preparing presentations, sales reports, and tender documentation.
- Resolve customer queries and provide technical product information to support the sales process.
- Monitor inventory levels to ensure the availability of popular items and report low stock alerts.
- Foster long-term relationships with existing clients to ensure customer satisfaction and repeat business.
Kualifikasi
- Diploma or Degree in Business Administration, Engineering, Marketing, or a related field.
- Proven experience in indoor sales, customer service, or administrative coordination, preferably in an engineering or technical environment.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is essential.
- Strong command of English, Malay, and Mandarin (ability to communicate in multiple languages is highly advantageous).
- Excellent organizational and time-management skills with the ability to multitask in a fast-paced environment.
- Strong interpersonal skills with a service-oriented mindset.
- Candidates with prior knowledge of engineering components or industrial supplies will have a distinct advantage.
- Possess a proactive attitude and the ability to work independently with minimal supervision.