Deskripsi Pekerjaan
Are you a technology enthusiast with a passion for driving digital transformation? Nilai University is seeking a dynamic Information Technology Executive to join our innovative team and shape the future of technology in education. As a key member of our IT department, you will play a crucial role in supporting our systems infrastructure, resolving technical issues, and implementing smart digital solutions that enhance operational efficiency and user experience.
In this fast-paced environment, you will have the opportunity to work with cutting-edge technologies while contributing to the digital transformation initiatives of one of Malaysia's leading educational institutions. Your expertise will directly impact the university's technological capabilities, enabling faculty, staff, and students to leverage technology for teaching, learning, and research excellence.
If you are a problem-solver with a strong technical background and a commitment to delivering exceptional IT services, we invite you to apply for this challenging yet rewarding position at Nilai University. Join us in our mission to create a technologically advanced campus that prepares students for the digital future.
Tanggung Jawab
- Manage, maintain, and optimize university IT systems, including servers, networks, and software applications
- Provide technical support and troubleshooting to resolve hardware, software, and network issues
- Implement and maintain robust cybersecurity measures to protect university data and systems
- Collaborate with stakeholders to identify technology needs and develop appropriate digital solutions
- Monitor system performance, implement improvements, and ensure high availability of IT services
- Stay updated with emerging technologies and industry best practices to recommend innovative solutions
- Document IT processes, procedures, and system configurations for knowledge management
- Coordinate with vendors and service providers for hardware procurement, software licensing, and technical support
Kualifikasi
- Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred)
- Minimum of 3-5 years of experience in IT support, system administration, or related roles
- Strong knowledge of network infrastructure, servers, and cloud technologies
- Proficiency in troubleshooting hardware and software issues across various platforms
- Experience with cybersecurity best practices and implementing security protocols
- Familiarity with educational technology systems and learning management platforms
- Excellent problem-solving skills with a customer-service oriented approach
- Strong communication and interpersonal skills with ability to work effectively with diverse stakeholders