Deskripsi Pekerjaan
Are you ready to accelerate your career with a global leader? Accenture is currently seeking an Infra Tech Support Practitioner to join our operations in Mandaluyong City. In this hybrid role, you will be at the forefront of our technology ecosystem, driving the collection and preparation of new and existing data sources. You will apply your high-level knowledge of data management, analysis, and visualization to support complex business objectives. As a key member of our support team, you will ensure the stability and performance of our IT infrastructure, acting as the primary point of contact for technical troubleshooting and system maintenance. We are looking for a detail-oriented professional who can seamlessly blend technical expertise with analytical skills to deliver exceptional results. Your daily responsibilities will include monitoring system health, managing data integrity, and collaborating with cross-functional teams to implement effective solutions. If you thrive in a fast-paced environment and are eager to contribute to a culture of innovation, this is the perfect opportunity for you to grow your skills and make a tangible impact.
Tanggung Jawab
- Drive the collection and preparation of new and existing data sources.
- Monitor and maintain IT infrastructure to ensure optimal system performance.
- Perform troubleshooting and resolution of technical issues for stakeholders.
- Assist in data analysis and creation of data visualizations.
- Ensure data accuracy, integrity, and security compliance.
- Document technical processes and support procedures.
- Collaborate with team leads to improve data management workflows.
Kualifikasi
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 1-3 years of experience in technical support or infrastructure management.
- Strong understanding of data management principles and analysis tools.
- Familiarity with data visualization platforms (e.g., Power BI, Tableau).
- Proficiency in troubleshooting network and system errors.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a diverse team.