Deskripsi Pekerjaan
Join Symbos CX as an Inside Sales Support professional and become a vital part of our dynamic sales ecosystem! We're seeking a motivated individual to drive our sales pipeline forward by expertly managing leads, supporting sales activities, and ensuring seamless customer experiences. In this role, you'll be the backbone of our sales operations, collaborating closely with senior representatives to convert prospects into loyal clients. Your contributions will directly impact our revenue growth while gaining invaluable experience in B2B sales methodologies and customer relationship management. This position offers exceptional growth opportunities for aspiring sales professionals looking to build a rewarding career in the Philippines' thriving CX industry.
Tanggung Jawab
- Manage and qualify inbound sales leads through systematic follow-up and nurturing
- Support the sales pipeline by maintaining accurate CRM records and documentation
- Coordinate with sales representatives to ensure smooth handover of qualified prospects
- Conduct initial customer outreach via phone, email, and digital channels
- Prepare sales reports and performance analytics for team review
- Assist in developing sales collateral and presentation materials
- Collaborate with marketing teams to optimize lead generation strategies
- Ensure compliance with sales processes and quality standards
Kualifikasi
- Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
- 1-3 years of experience in sales support, inside sales, or customer service
- Proficiency in CRM platforms (e.g., Salesforce, HubSpot) and MS Office Suite
- Strong communication skills with ability to articulate value propositions clearly
- Exceptional organizational and time-management abilities
- Results-oriented mindset with proven track record of meeting targets
- Adaptability to fast-paced sales environments and changing priorities
- Attention to detail and data accuracy in customer interactions