Deskripsi Pekerjaan
Join our dynamic team as an Intern, Merchant Operations and gain hands-on experience in streamlining business processes. This internship offers a unique opportunity to strengthen operational foundations by identifying inefficiencies, rebuilding workflows, and optimizing merchant onboarding procedures. You'll collaborate with cross-functional teams to implement process improvements, analyze operational data for insights, and contribute to initiatives that enhance merchant satisfaction and efficiency. Perfect for students pursuing business or operations degrees, this role provides real-world exposure to process optimization, stakeholder communication, and problem-solving in a fast-paced environment.
Tanggung Jawab
- Analyze current merchant operations workflows to identify bottlenecks and improvement opportunities
- Rebuild and optimize operational processes for enhanced efficiency and scalability
- Support merchant onboarding through documentation and process refinement
- Monitor key performance indicators and prepare operational reports
- Collaborate with finance, sales, and support teams to align merchant operations
- Develop standard operating procedures for merchant-related activities
- Conduct market research to identify industry best practices in merchant operations
Kualifikasi
- Currently pursuing Bachelor's degree in Business Administration, Operations Management, or related field
- Strong analytical skills with attention to detail and process-oriented mindset
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Excellent written and verbal communication abilities
- Ability to work independently and collaboratively in team environments
- Basic understanding of e-commerce or payment processing systems preferred
- Proactive problem-solving approach with adaptability to changing priorities