Deskripsi Pekerjaan
Are you a detail-oriented professional looking to advance your career in a dynamic corporate environment? Johan Holdings Berhad is seeking a versatile IT & Administrative Support Specialist to join our team in Kuala Lumpur. In this hybrid role, you will serve as the backbone of our operational efficiency, ensuring that our IT infrastructure remains secure while providing critical administrative support to ensure seamless business continuity.
The ideal candidate will be a tech-savvy problem solver who thrives in a fast-paced setting. You will be responsible for system monitoring, user support, and maintaining documentation that keeps our core application systems running at peak performance. If you are passionate about technology and possess strong organizational skills, this is an excellent opportunity to grow your professional footprint within a reputable organization.
Tanggung Jawab
- Manage security administration for all company IT systems, ensuring robust access control and data protection.
- Provide frontline technical support for core application systems and troubleshooting for end-users.
- Monitor system performance and perform routine maintenance to minimize operational downtime.
- Assist in the documentation of IT processes, system configurations, and standard operating procedures (SOPs).
- Coordinate with vendors and internal departments to manage equipment procurement and software licensing.
- Maintain comprehensive administrative records and filing systems to support business operations.
- Proactively identify system vulnerabilities and propose solutions to enhance overall IT infrastructure security.
Kualifikasi
- Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
- At least 1-2 years of experience in an IT support or hybrid administrative role.
- Strong understanding of network security, system administration, and end-user hardware support.
- Proficiency in Microsoft Office Suite and experience with enterprise resource planning (ERP) software is highly desirable.
- Excellent communication skills with the ability to explain technical concepts to non-technical staff.
- Strong analytical mindset with a high level of attention to detail and ability to multitask effectively.
- Ability to maintain confidentiality and handle sensitive corporate data with integrity.