Deskripsi Pekerjaan
Are you a proactive and skilled IT professional looking to make a significant impact? A leading Private Advertiser in Perai, Penang, is seeking a dedicated IT Administrator to join their growing team. This is an exciting opportunity for someone passionate about technology and committed to ensuring seamless IT operations across the organization.
As our IT Administrator, you will be the backbone of our technological infrastructure, providing crucial IT support and managing our systems, hardware, and network to keep everything running smoothly. You'll play a pivotal role in maintaining our digital environment, from troubleshooting daily user issues to managing IT assets and implementing robust network solutions. We are looking for an individual who thrives on solving technical challenges, possesses excellent communication skills, and is eager to contribute to a dynamic work environment.
If you're ready to take on a diverse range of responsibilities and grow your expertise in a supportive setting, we encourage you to apply. This role offers the chance to apply your technical acumen across various IT domains, ensuring our team has the reliable technology they need to succeed.
Tanggung Jawab
- Provide first-line and second-line technical support to end-users for hardware, software, and network-related issues, ensuring prompt resolution.
- Manage, monitor, and maintain the organization's IT infrastructure, including servers, workstations, printers, and network devices.
- Perform regular system backups, recovery procedures, and security checks to ensure data integrity and system availability.
- Install, configure, and troubleshoot operating systems (Windows), applications, and productivity suites (e.g., Microsoft 365).
- Administer user accounts, permissions, and access rights in accordance with company policies.
- Manage IT asset inventory, including procurement, deployment, and decommissioning of hardware and software licenses.
- Assist in the implementation of IT projects, system upgrades, and network enhancements.
- Document IT procedures, configurations, and troubleshooting guides for knowledge sharing and compliance.
Kualifikasi
- Bachelor's Degree or Diploma in Computer Science, Information Technology, or a related field.
- Proven experience (2+ years) as an IT Administrator, IT Support Specialist, or similar role.
- Strong knowledge of Windows operating systems (client and server environments) and Microsoft 365 administration.
- Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, VPN) and network troubleshooting.
- Hands-on experience with hardware installation, configuration, and troubleshooting (desktops, laptops, peripherals).
- Understanding of IT security principles and best practices (firewalls, antivirus, data protection).
- Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently.
- Strong communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.