Deskripsi Pekerjaan
True Yoga is a leading wellness brand dedicated to enriching lives through yoga and fitness. We are currently looking for a highly skilled IT Executive to join our team based in the vibrant Orchard district of Singapore. In this critical role, you will be the backbone of our technology operations, ensuring that our business systems run smoothly and efficiently across all locations.
You will be responsible for the overall performance optimisation of our IT infrastructure, implementing strategic initiatives, and ensuring strict adherence to vendor governance standards. Your expertise will be key in managing structured rollouts of new systems and technologies, minimizing downtime, and maximizing productivity for our teams.
Tanggung Jawab
- Provide efficient and proactive multi-site IT support to ensure high availability and business continuity.
- Oversee the performance optimisation of network, server, and client systems.
- Manage IT vendor relationships, including contract negotiations, governance, and service level agreements (SLAs).
- Plan and execute structured rollouts of new hardware, software, and infrastructure upgrades.
- Maintain strict IT security protocols, firewalls, and data protection standards across all branches.
- Monitor system performance, troubleshoot complex issues, and implement preventative measures.
- Manage IT assets, budgets, and ensure compliance with company policies.
Kualifikasi
- Diploma or Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3 years of hands-on experience in IT support or systems administration.
- Strong technical knowledge of Windows Server environments, Active Directory, and Office 365.
- Experience with network infrastructure management (LAN/WAN/WLAN).
- Proven track record in vendor management and IT governance.
- Excellent problem-solving skills and the ability to work under pressure in a multi-site environment.
- Strong communication and interpersonal skills to liaise with non-technical staff and management.