Deskripsi Pekerjaan
Are you a tech-savvy professional looking to make a significant impact? World Class Laminate is seeking a dedicated IT Generalist to oversee our critical technology systems. In this pivotal role, you will be the guardian of our digital ecosystem, ensuring that our system performance remains robust and our network security impenetrable.
We pride ourselves on innovation, and your expertise will be the backbone of our daily operations. You will act as the first point of contact for technical support, solving complex issues while maintaining hardware and software assets. This is an excellent opportunity for a self-motivated individual to grow their career in a dynamic environment. If you have a passion for technology and a knack for problem-solving, we want to hear from you.
Tanggung Jawab
- Manage and maintain the organization's overall IT infrastructure, including servers, networks, and workstations.
- Provide technical support and troubleshooting to end-users regarding hardware, software, and network connectivity issues.
- Ensure system performance, security, and reliability for all organizational operations.
- Install, configure, and update software applications and operating systems to meet business needs.
- Monitor network traffic and security protocols to prevent unauthorized access or breaches.
- Perform regular hardware maintenance, upgrades, and asset inventory management.
- Collaborate with management to implement new IT solutions that align with business goals.
Kualifikasi
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Proven experience as an IT Generalist, Systems Administrator, or Network Specialist.
- Strong knowledge of Local Area Networks (LAN), Wide Area Networks (WAN), and network protocols.
- Familiarity with operating systems such as Windows Server, Active Directory, and basic Linux administration.
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.
- Strong customer service orientation and excellent communication skills.
- Certifications such as CompTIA A+, Network+, or CCNA are a significant plus.