Deskripsi Pekerjaan
Are you an aspiring IT professional looking to jumpstart your career in a dynamic, global environment? Staff Domain Inc is seeking a highly motivated IT Intern to join our onsite team in Cebu. This is a hands-on opportunity to gain practical exposure to enterprise-level hardware, software troubleshooting, network infrastructure, and cybersecurity protocols.
In this role, you will work closely with our experienced IT support team, assisting in the daily technical operations that keep our business running smoothly. You will gain invaluable experience in user account management, systems documentation, and asset inventory control, providing you with a solid foundation for your future IT career. If you are passionate about technology, possess a sharp eye for detail, and are eager to learn in an office-based setting, we invite you to apply.
Tanggung Jawab
- Assist with the installation, configuration, and maintenance of hardware and software systems.
- Provide front-line technical support to onsite staff, resolving common hardware and connectivity issues.
- Manage user account creation, permissions, and security access across company platforms.
- Perform routine network troubleshooting to ensure consistent connectivity and system uptime.
- Coordinate regular data backups and ensure adherence to company data protection protocols.
- Maintain precise documentation of IT infrastructure changes and standard operating procedures.
- Conduct regular hardware inventory audits and manage equipment lifecycle tracking.
Kualifikasi
- Currently enrolled in a Bachelor’s degree program in Information Technology, Computer Science, or a related field.
- Strong understanding of Windows/macOS operating systems and common software applications.
- Basic knowledge of network fundamentals (LAN/WAN, IP addressing, DNS).
- Excellent analytical, problem-solving, and troubleshooting skills.
- Strong interpersonal skills with a service-oriented mindset.
- Ability to work effectively in an on-site office environment in Cebu.
- Highly organized with a keen ability to follow technical documentation.