Deskripsi Pekerjaan
Are you eager to jumpstart your career in Information Technology and gain hands-on experience with enterprise-level cloud solutions? Penchem Technologies Sdn Bhd is looking for a motivated and tech-savvy IT Intern to join our dynamic team in Penang!
In this exciting role, you will be at the forefront of our digital transformation journey. You will actively support our ongoing SharePoint enhancement and broader digitalization initiatives within the Microsoft 365 (M365) environment. This is a fantastic opportunity for university students or recent graduates who want to apply their theoretical knowledge to real-world business challenges.
As an IT Intern at Penchem Technologies, you won't just be fetching coffee. You will play a crucial role in optimizing our digital workflows, improving document management systems, and helping our staff leverage the full potential of Microsoft 365 tools. You will gain valuable exposure to corporate IT infrastructure, cloud computing, and process automation. If you are a proactive problem-solver with a keen interest in modern workplace technologies, we want to hear from you!
Tanggung Jawab
- Assist in the administration, configuration, and ongoing enhancement of the Microsoft 365 SharePoint environment.
- Support company-wide digitalization initiatives by helping to map out, design, and automate manual business processes using the Microsoft Power Platform (Power Automate, Power Apps).
- Collaborate with various departments to gather requirements and optimize document management and storage structures in SharePoint.
- Provide day-to-day technical support and troubleshooting for end-users regarding M365 applications and digital workflows.
- Assist in the testing, rollout, and adoption of new digital tools and M365 feature updates.
- Create, update, and maintain comprehensive user guides, training materials, and technical documentation.
- Monitor system performance and assist in generating reports to track the success of digitalization efforts.
Kualifikasi
- Currently pursuing a Diploma or Bachelor's Degree in Information Technology, Computer Science, Business Information Systems, or a related field.
- Demonstrated interest and basic knowledge of the Microsoft 365 ecosystem, particularly SharePoint Online.
- Familiarity with or a strong desire to learn workflow automation tools like Power Automate and Power Apps.
- Basic understanding of digital transformation concepts and process improvement methodologies.
- Excellent analytical and problem-solving skills, with a high attention to detail.
- Strong verbal and written communication skills, capable of translating technical concepts for non-technical users.
- Ability to work both independently and collaboratively within a fast-paced team environment.
- Available for a full-time internship placement for a minimum duration of 3 to 6 months.