Deskripsi Pekerjaan
Are you a versatile professional with a passion for bridging the gap between IT operations and business strategy? Adecco is looking for an experienced IT Operations Manager and Business Analyst to join our dynamic team. In this pivotal role, you will support critical IT initiatives while driving operational excellence across our technology systems.
You will analyze complex business needs, translate them into technical requirements, and manage daily IT operations to ensure seamless functionality. This contract opportunity offers the chance to work with a leading global staffing agency, enhancing your expertise in a fast-paced environment. You will be responsible for identifying process improvements, optimizing system performance, and ensuring that all IT solutions align with broader business goals.
Tanggung Jawab
- Oversee daily IT operations and manage technical support requests efficiently.
- Conduct in-depth business analysis to identify process improvements and operational bottlenecks.
- Collaborate with stakeholders to define system requirements, project scopes, and deliverables.
- Monitor system performance and implement solutions to enhance overall efficiency.
- Create detailed documentation for processes, workflows, and technical specifications.
- Liaise between technical teams and non-technical business units to ensure clear communication.
Kualifikasi
- Proven experience as an IT Operations Manager or Business Analyst.
- Strong understanding of IT infrastructure, software development lifecycle, and business process modeling.
- Excellent analytical skills with the ability to interpret data and generate actionable insights.
- Proficiency in project management methodologies and tools.
- Strong communication skills, both written and verbal, for cross-functional collaboration.
- Relevant IT or Business degree/Professional certification.